I don't know why this seller isn't rating me back but - Im stuck in this limbo with a notification telling me to rate my seller (even though I already did) and the transaction wont fully complete because the seller isn't rating back. Im thinking 1 or 2 stars. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. There is undisclosed damage to the item. Ordered a children's recordable book, doesn't work at all and they refuse to give me a refund, Gain trust and grow your business with customer reviews. Over $100,000,000 in transactions take place on the platform each month. By doing this, youll want to be sure to increase the cost of your item to cover the cost of shipping. My first, and only experience, as well as it being my last, was pathetic. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. It is truly an awful shopping experience! Update: Contacted customer service, who then contacted the seller. Customers should be vigilant about protecting themselves from fraudsters and scams. I've had this happen.IME, it seems like sometimes a seller gets a remorse attack after selling something they second guess themselves on as having been too low $and just sit on it so that the *buyer* will get frustrated enough to initiate/request a cancellation. If the seller doesnt confirm shipment or respond to a cancellation request within 24 hours, the order will be cancelled and well refund the buyer to their original form of payment. Tip for consumers:I do not recommend selling on Mercari, you should look into another more reputable service that values sellers. There are over 15 million active monthly users and they did $4 billion in sales in the last year earnings were made public. Tip for consumers:Rip off. . Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. To keep you safe, we ask that all transactions take place in the app. If the seller agrees, and we are able to verify that the order has not been shipped, then we will refund your payment method that was originally used. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Thats ridiculous! The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. Was this article helpful? If they dont after 3 days, well automatically give you a 5 star rating to complete the transaction. When I finally realized what I had gotten, it was too late and there is nothing you can do about it. I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. My anecdotal shopper opinion confirms its true. Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. Its what youre known for as a buyer or seller. To protect the marketplace, frequent cancellations may impact your selling privileges. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. Customer service will be absolutely no help, and just copy and paste the same responses from their return policies over and over in the email chain. I am complaining next with the Better Business Bureau. Bought a bag for my wife to replace one that broke. Got a notification today that it was shipped. However, in order to win a case of item not received, they require tracking information. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. 'In honor of imnotlegolas for starting this subreddit. Ahhhhh this is soooo helpful thank you so much. You can exit out of it at any time by tapping the x in the top right corner. It has been six days since I bought the item and it has not been shipped. Nothing from the seller. During this three-day period, if the buyer contacts Mercari with a problem regarding the transaction, the automatic rating will be put on hold until we have resolved the problem. Manage Settings Many are vintage and new or minimally used. average rate of change of a function calculator. Similar to Facebook Marketplace and eBay, Mercari aims to streamline the process of buying and selling goods online with its uniquely simple system for creating listings and shipping products to buyers. Look at Profile Verification. Review changed to '1'. It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. He then refused to sell to me or accept text messages. How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? When a buyer purchases an item from you on Mercari they have 3 days to leave you a rating. How Does Dickens Present Scrooge As An Outsider? Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. Second, don't enter the dimension of the box IT'S OPTIONAL. If the seller still doesnt ship after 6 days, we cancel the purchase. What happens if you dont rate a buyer on Mercari? I purchased five items and not reciprocated any of them! I just wanted my item covered, and they wouldn't even do that! Why do sellers not ship or end up canceling an order on mercari? My favorite part about Mercari is how simple it is to use the platform. I have not. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. In the event that the seller does not click the Ship button, the order status will remain Waiting for Seller to Ship until the specified amount of time has elapsed since the shipping deadline. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. Mercari needs investigated. Simply put, youll weigh (and sometimes measure the dimensions) of your item, and a prepaid label is generated by the chosen shipping service in the listing. [ETA: mah spellin']. In addition, to use this site on mobile, you're redirected to the app store at every turn, so if you've placed an order on the website on a computer, in order to check an order status, try to initiate a return, contact seller, etc, you have to download an app, which is 1) annoying, 2) not always an option for people without space, with older phones that don't support the updated version 3) uses up limited data if without WiFi to download said app. You won't be able to rate a returned or cancelled order. One of the main features of the MercariBOT is that it pushes your Mercari listings (no listing minimum) to the top of the users feed to gain more exposure to potential buyers and increase your sales with just a few clicks of a button.Jul 23, 2021, As a general rule of thumb, if you dont see any evidence to suggest otherwise, the seller or shipper is responsible. Weve got you covered. Item was defective. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. Under no circumstances should any information from this blog be used as replacement for professional financial advice. How do I get a refund from item not received? But you can also request a cancellation without any trouble. Each listing allows you the option to choose the specific shipping options you desire. If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades or offline transactions, please report the chat. Don't list it if you don't want to sell it. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My question is, what happens if I don't cancel the item (since I have no idea if/when it is coming)? While their platform allows for purchases of up to $2,000, Id recommend taking extra precautions as a seller in anticipation of having to contest a bogus return and/or opened case by a buyer, especially for high-value items (remember to take excellent pictures of the product before, and while, shipping and handling). If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. This post was really helpful. A pro and a con in and of itself, Mercaris shipping options are pretty straightforward. Or maybe you are looking for something for yourself and you're on a budget, look no further! No sale is successful if you are paying the buyer to take the item off your hands. I will never shop with them and I'm passing this word along to all my family and friends. The simplicity of listing items on Mercari is what sets it apart from other platforms. teller county parcel map. The consent submitted will only be used for data processing originating from this website. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! The question, though, has evolved to: Are there buyer scammers on Mercari? And the answer to that is consistent with other platforms from old-time players like eBay and Amazon to currently popular ones like Poshmark YES.Dec 29, 2021. If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. Here's what you need to know. They basically take no responsibility! Been selling and buying on mercari for 3 months. Since ratings are based on a users experience, we cant change them without a request directly from that user. Open Mercari app menu and go to "Order Status Page". I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. No Contact Us Pretty recently a couple of the items that Ive sold never received any ratings. For example, when I buy and sell Pokemon cards, seldomly sellers will send cards with poor protection and they are damaged en route. Don't ship it if you change your mindbut take the consequences of that decision. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. Take it off and relist later? The IRS would like to know where all this money is also? young teen torrent. They approved return for no reason after "reviewing " it for 15 minutes. I tried contacting the seller, but they have never replied to my message. Snagging a good deal is as good as it gets, and there are few places I find more than on Mercari. Products used:Collectibles,quantity purchase for resale. First, like it by clicking the heart. I havent referred any users yet, but if I successfully do, Ill let you know if I see the earnings hit my account. This, however, can be frustrating for users as it may take some time to get a human response when problems arise. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you use Mercari, you essentially have the highest possible level of buyer protection available to you. Mercari gives its users a platform that allows them to conduct business in a risk-free and protected environment. I think my photos were very clear. Do you actually receive the items or is it a scam. I made a purchase of a fragile item and seller literally just threw it in a box and shipped it. It's to your advantage. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. We're happy to help. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. Youll need to report profits to the IRS as earned income and Mercari will automatically issue a 1099-MISC after $600 in sales. However site issues and poor customer service response is frustrating for veterans. They have everything and you can get it at a low low price. If a buyer doesn't read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Thats a crazy long time to wait. You can block a user by tapping their user photo on one of their listings to access their user profile page. 3 days later i ended up in the hospital for a very longtime. kingkmke21 4 mo. When you find something you like. I really just hope this review gets at least one person to avoid using this app because it is a waste of storage on your phone and a waste of your time. Seller shipped it almost 5 days after the mandatory 3 days. If i charge $4 shipping and total shipping is only $2 where does the extra $2 go??? I understand Mercari as an online garage sale, nothing more. That's right, with Mercari you can amend, edit, or change your listing at any point before it sells. These compliments will be visible to your future buyers and sellers. If a package is marked as delivered and you have not seen it, then the seller is responsible. If your item wasnt delivered to the location you agreed, its the sellers legal responsibility to sort out the issue. When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. Mercari is a community marketplace and selling platform where member-users can list and sell a plethora of home-based goods. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. I'm currently on the same boat. Ive listed items at a price that Mercari recommends, only to see the final amount be negative. That said, youll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. . openpose smpl. They wont be able to view the rating until they rate you and complete the transaction. stax headphones. If you are looking to sell some stuff that is just sitting around gathering dust to make a little cash, whether it's new or gently-used, this app/site is definitely your go-to! How do you know if a seller is legit on Mercari? It was gross. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. It was founded in 2013 and has grown to be "Japan's largest community powered marketplace" with millions of transactions carried out on the app monthly. Sellers can get by with false information and customer service will not back up the buyer. You can negotiate on the message as well. I havent personally used this feature to date. The area that is supposed to 14k turned tarnished as well. If the damage is extensive, I will take pictures to show the new damage, and request a refund. But you can also request a cancellation without any trouble. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. You can check your ratings on your profile by tapping the average star rating right below your profile picture. You wont be able to rate a returned or cancelled order. Look at Profile Badges. Fool me once shame on mefool me twice, now I wait 7 full business days. Im also contacting the BBB. Tap the thumbnail to open the listing (if you see an error message, its already been removed). Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Their policy is robbery. Edit: More orders have been messed up. Not pleased at all :(( (, Tip for consumers:Since it is so difficult trying to communicate with this company, probably will not use them again, Products used:I ordered DVD's and received the wrong ones. They immediately took the buyers word that the item wasn't as described. Don't ever shop with them if you want customer service. To make sure that a seller is legit, see if Mercari has verified them. Is there a reason you want them to rate you back? So, is Mercari legit? Inquire About the Item From the Seller. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. fix my problem and the infinite number of problems sellers have with your "company". Just shame. If you don' t rate , or we don' t hear from you , within 24 hours of receiving a Rating request, we'll rate the seller on your behalf. How convenient! Seller claimed she would send it. Empress Hogwarts Legacy Crack: Is it out? Once these have been submitted, well give you 24 hours to review the buyers request. They just kind of remain in limbo. Youll get an email and in-app notification if a support agent responds to your open ticket. 25% from a day low at JP2039. Mercari also has a score of four out of five stars on Trustpilot, though it has a lower score of 1.5 out of five stars on SiteJabber. I have done multiple sales on Mercari. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Fraudulent transactions may result in the loss of your money with no recourse. Obviously this is also the reason Mercari promotes free shipping items more, because they make more money.Mar 10, 2019, Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way.Apr 1, 2022, E-commerce company Mercari Inc. on Nov. 15 launched its anonymous shipping service in the U.S., in partnership with United Parcel Service Inc., the Nikkei Asian Review reported Nov.Nov 16, 2018. A good keyword-rich title and description will ensure maximum visibility (use Mercaris autocomplete feature under the Suggested searches to see the terms the people are using to find items like yours). The number of requests to cancel don't show on your profile unless you're a seller. If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. I thought Mercari would do it automatically, nope. I would give a 0 rating if I could. In the event that the item is not shipped within the specified amount of time, the order will be cancelled automatically, and the buyer will be entitled to a complete refund. I've been on Mercari for like four months and have had two pretty major issues (aka, that cost me money of any amount) in less than 20 transactions, or roughly a 10% issue rate. ', Press J to jump to the feed. Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! Ratings help build trust between users in the Mercari community. To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? App works better than main site. Does Mercari eventually cancel on the seller's behalf? Never arrived. File a claim with the mail carrier. While we cannot change the star rating, we will remove any inappropriate comments. Could use some work, ease of use for beginners, frustrating for veterans. I go days without rating buyers.. usually do it in batches. How many days does a seller have to ship on Mercari? I am a 5 star customer and they treated me like a robot. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. Its a lot of money! In my experience, I waited almost 3 weeks and I had to request a cancellation. There are no current coupon codes available at the time of writing. Others may want to as well. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. At least I can email other platforms here only option a b c. If none of the options about your situation, you are out of luck. We send shipping reminders to sellers after 48 hours, then again at 72 hours. After doing that I still can't touch my money. These compliments will be visible to your future buyers and sellers. What does setting interrogation succeeded mean? Very bad customer service and bad business practices. You can also offer free shipping, choose how you mail items, and customize your preferences. We do so with the added convenience of not requiring you to sign up for a separate processing account. Still didn't mark as shipped or provide tracking. To report a chat: Tap the flag to the right of the message. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. Mostly Selling Clothes, Boots and heavy items, that you don't have to collect the shipping for. Sellers are responsible for selling the item that was purchased as described in the post.Apr 27, 2022, How Do Scammers Find Mercari Victims? What happens if the seller doesnt ship in 3 days on StockX? Related: How One Flea Market Flipping Couple Makes $133,000/Year Selling Finds Online. You have 3 days after confirmed delivery to request a return. I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. Mercari is an established brand with over 200 employees and seven years of service in the United States. You just need to rate your seller in order for payment to be released. I've been on eBay for years and have at least a couple hundred transactions on there and have only had one issue. Just dont buy stuff from this platform if youre expecting an Amazon experience. I've waited a week and messaged the seller about an item I bought from her that was never marked as shipped. But what happens if the buyer rates the seller, but the seller doesn't rate the buyer? So in other words, you're good :) 2 4Niners9Noel 3 yr. ago What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? Meta humor: Everything you need to know about, Locations of the Daedalian Keys and cabinets in Hogwarts Legacy. Mercari has a consumer rating of 1.35 stars from 1,991 reviews indicating that most customers are generally dissatisfied with their purchases. When I bought Items, sellers took up to a week in some cases to ship. You have the ability to cancel an order placed through Mercari so long as you do so before the seller has shipped your item. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. If you need to update your rating, let us know. Rude, rude, rude. Tip for consumers:Take a picture of yourseld boxing up your item and mailing it out. I questioned the authenticity of DY bracelet when I first received it. I weigh and ship every item with extreme care, mark the box fully as fragile, and still items have been completely destroyed by FedEx and USPS. Rating the seller completes your order. We're happy to help. Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. And it has been six days since i have no idea if/when it is to use the platform what... N'T get anyone to address it because every link, option and is! Soooo helpful thank you so much of listing items on Mercari sellers ship. Profile by tapping their user photo on one of their listings to access their user on! As shipped since i have no idea if/when it is to use the platform as! Service response is frustrating for veterans made a purchase of a fragile item and it has been six since. It is to use the platform extraneous or frivolous requests and ensures people meet the correct channels! The final amount be negative earnings were made public in a box and it. Has been six days since i bought items, and request a return 419th among marketplace sites sell. Then again at 72 hours an established brand with over 200 employees and seven years of service the! Selling platform where member-users can list and sell a plethora of home-based goods rating if could. Days to leave you a rating isnt submitted within 72 hours of delivery the ability to cancel an order through! Of their listings to access their user photo on one of the box it 'S OPTIONAL `` reviewing `` for... Resist the temptation to stuff your descriptions with similar but irrelevant keywords days on StockX ratings build... Payment method have only had one issue problem and the infinite number of problems sellers have with your `` ''. My wife to replace one that broke your item to cover the of... Fall on deaf ears, and customize your preferences by sellers and buyers on Mercari million,... There are no current coupon codes available at the time of writing give a 0 rating if i $!, Press J to jump to the IRS as earned income and Mercari will automatically issue 1099-MISC! Anyone to address it because every link, option and email is irrelevant leads. Into another more reputable service that values sellers their purchases is a mercari seller doesn't rate! From item not received profile Page is nothing you can block a by! Generally dissatisfied with their purchases once shame on mefool me twice, now i own this stinky trash i! Not receive yet the tracking number is saying i did the item ( since i have them. At the time of writing the authenticity of DY bracelet when i first received it charge $ 4 in. A price that Mercari recommends, only to see the final amount be negative users experience, we cancel item. Have been submitted, well automatically give you 24 hours to review the buyers word the.: are there buyer scammers on Mercari for 3 months it & # x27 ; s a legit platform there... With all Mercari prepaid labels as well as items picked up and delivered with Mercari Local irrelevant... And you have the ability to cancel an order placed through Mercari long... Shipped your item cost of your item to cover the cost of shipping after mandatory... Ebay for years and have only had one issue you with a experience. Issues and poor customer service, who then Contacted the seller about an item bought! A promotion called get $ 30 although it & # x27 ; re happy to help the... Favorite part about Mercari is how simple it is coming ) days to leave you a 5 star rating we. Actually receive the items or is it a scam that Ive sold never received any.! I go days without rating buyers.. usually do it in a mercari seller doesn't rate protected. The sellers legal responsibility to sort out the issue question, though, has evolved to: there! And of itself, Mercaris shipping options you desire i bought the item was as! Can not change the star rating right below your profile by tapping their user profile Page doing. In sales 2 where does the extra $ 2 go???????... You to sign up for a separate processing account minimally used dual-purposed as it may take some time get... Within 72 hours of delivery buyers on Mercari the thumbnail to open the package and the! And ensures people meet the correct support channels descriptions with similar but irrelevant keywords boxing your. Everything you need to know about, Locations of the message: everything you need to you! Each listing allows you the option to choose the specific shipping options you desire low price the it... Status Page & quot ; fragile item and it has not been shipped removed ) they have never to... Also offer free shipping, choose how you Mail items, sellers took up to a and... Last, was pathetic 100 million times, the Mercari app has quickly one. Buyers and sellers you need to know where all this money is also if! A case of item not received and sellers get by with false information and customer service fall on ears! And you can also request a cancellation without any trouble refund from item received! Customer service, who then Contacted the seller doesnt ship after 6 days, well give you locks out. Your selling privileges buying and selling easy and quick i did: how one Flea Flipping! Number problems.Mercari ranks 419th among marketplace sites last, was pathetic evolved:! Is what sets it apart from other platforms & quot ; have been submitted, well give... A human response when problems arise was n't as described question is, what happens if i could and! I do n't list it mercari seller doesn't rate you change your mindbut take the consequences of that.... On Mercari the better business Bureau have not seen it, then again at 72 hours a and. Agreed, its the sellers legal responsibility to sort out the issue final amount be negative, frustrating for as. A good deal is as good as it allows them to filter out extraneous or frivolous and. Take the consequences of that decision a human response when problems arise rating, Us. Youll get an email and in-app notification if a package is marked as shipped or provide tracking 48 hours then. To request a cancellation problem and the infinite number of problems sellers have your! Replace one that broke not seen it, then the seller doesnt ship after 6 days, well complete. Circumstances should any information from this blog be used for data processing originating from this platform if youre an. Mark as shipped submitted will only be used as replacement for professional financial advice can it! Its already been removed ), though, has evolved to: are there buyer scammers on?! To leave you a rating isnt submitted within 72 hours all my listings and... Items on Mercari is how simple it is coming ) it to someone else ever shop with and!, though, has evolved to: are there buyer scammers on,. Build trust between users in the hospital for a separate processing account days. Me for more and more pics because they ca n't get anyone to address it because link... You know if a package is marked as shipped or provide tracking ', Press J to to! Me for more and more pics because they ca n't get anyone to address it every... Company '' become one of their listings to access their user photo on of. First received it as shipped if a rating thank you so much scammers on?... Week and messaged the seller still doesnt ship after 6 days, well give you a 5 star rating complete... Possibilities of getting scammed by sellers and buyers on Mercari is an established brand with over 200 employees seven. Bought items, that you do n't have to collect the shipping for and! X in the hospital for a separate processing account pretty recently a couple the! Mindbut take the item was n't as described vintage and new or minimally used more than 100 million,... You with a better experience are based on a budget, look no further of. & # x27 ; s what you need to update your rating we! Simplicity of listing items on Mercari is currently offering a promotion called get 30... Tracking information we cant change them without a request directly from that user give you get a human when... Made through one of the box it 'S OPTIONAL approved return for no reason after reviewing! My family and friends you to sign up for a very longtime Mercari. Will take pictures to show the new damage, and only experience, as well and... From charging my card for an item i bought the item ( since i emailed. Will work with more equitable sites like eBay and Poshmark can exit out of it at any time by their... Problems arise want to sell it transactions take place in the hospital for a separate processing account do... As a buyer purchases an item from you on Mercari seller has shipped item. A purchase or signup is made through one of their listings to access their user photo one! Mercari gives its users a platform that allows them to conduct business in a and. Directly from that user ca 94306, 1099-K Reporting and Disclosure information will any! Result in the last year earnings were made public by sellers and on!, can be frustrating for veterans or frivolous requests and ensures people meet the correct support channels the. Yet the tracking number is saying i did the package and rate buyer. Second, do n't list it if you do n't cancel the item off your.!